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January 16th, 2017 07:00

Dell P2417H Eltron USB3 (SS) Hub problem

Somehow the driver for the Eltron USB3 (SS) Hub won't install. I tried multiple drivers, but always get the message: This device cannot start (code 10).

Does somebody know a solution for this or where I can find the driver? Thanks in advance.

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54.6K Posts

January 17th, 2017 08:00

What computer model? What operating system are you running? Assuming that the P2417H USB upstream cable is connected to both the P2417H and a computer blue USB 3.0 port? The driver we provide on our File Library (DELL_P2417H-MONITOR_A00-00_DRVR_C8KJ6.exe) is only for the ICM/INF/CAT. The operating system should provide the USB driver.

2 Posts

January 21st, 2017 14:00

I am using a desktop with an ASRock 890GX Pro3 motherboard and running Windows 7 (x64). I connected an USB 3.0 cable, not the orginal one though, because I bought the monitor second hand.
In my opinion the cable should not be the problem.



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