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error codes 0F00:133c and 4400:111a while booting up. Any ideas ?
I got the blue screen after entering user and password to sign on to windows 7.
After running diagnostics I got error codes 0f00 133c and 4400:111a .
Any ideas ? thanks .
DELL-Chinmay S
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February 19th, 2013 13:00
Hi jimjimmcg,
Please share the system model and Operating system installed.
Error Code 0f00:133c, is generated when you run a Diagnostics on your CD/DVD drive, and because there was not CD in the drive to test the drive it gave you that error. This is nothing to be worried about, as long as the drive is working fine.
In reference to 4400:111a, the error indicates diagnostics did not find any media in your memory card reader.
For more decisive results, I recommend you to run a 'Custom Test' on the laptop's 'Hard Drive'. 'Custom Test' is an advanced diagnostic test and is capable of producing more reliable results. Follow the steps listed below to launch the hard drive custom test:
Here are some screen shots demonstrating the progress of the PSA+ Diagnostics:
Tap if color bars appear (Refer to the image above)
If 2000:0146 error appears, please ignore the message and go ahead with the testing
Tap to launch 32 bit Diagnostics (Following screen appears):
From the factory the system's 'hard drive' will include a hidden partition with 32 bit Dell Diagnostics. After the completion of basic diagnostic process, you will be asked to continue to this Diagnostics program. If for some reason the hidden partition is not found on the hard drive, you will be presented with the option to insert the Resource DVD. Following screen appears in that case:
![](https://prod-care-community-cdn.sprinklr.com/community/687062f5-603c-4f5f-ab9d-31aa7cacb376/communityasset-829c5f7d-959d-479e-948a-794c639b0ace-843465895)
If required, use the Resource CD and follow the steps given below:
Note: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then shut down your computer and try again.
(Following screen appears):
![](https://prod-care-community-cdn.sprinklr.com/community/687062f5-603c-4f5f-ab9d-31aa7cacb376/communityasset-353ba18c-1104-45e9-ad6e-7bc12b33bc32-843465895)
If the diagnostic tests pass, it should be an issue with software. To confirm that, you can run a 'Bluescreen View' from the link: http://bit.ly/U2SyEg
Save the 'exe' file -- > Double click on file and follow the prompts on screen to install the application -- > Check for the file name causing this bluescreen and share the findings.