How to activate mousepad

Hi,

Thank you for reaching us.

You may try enabling the touchpad from control panel.

• Using the external mouse, go into the Dell Touchpad Properties. Go to the Device Select section and enable the touch pad. If already enabled, get the latest driver from www.dell.com/support 
• If the touchpad is already enabled, Try running the diagnostics by tapping F12 on the startup Dell logo as soon you get after powering the PC.

Let us know the outcome, we shall do the needful

Thank you

Thanks for the reply, but I can't seem to locate the touchpad properties at all. When I go into the control panel, all that shows up is my external mouse. It doesn't even have "Dell Touchpad Properties" as an option. 

Hi,

Does it say anything as "Pointing Device"

Can you open Device manager to check if there is anything listed that says Touchpad or pointing device?

Did you try the Dell diagnostics?