Unsolved
This post is more than 5 years old
11 Posts
0
10732
XPS 420 BD-RE drive not recognizing CDs
I have an XPS 420 with the Phillips BD-RE BDD-1001 drive. It's been working just fine for dvds. The other day I threw in a music CD and it didn't recognize the disk. This may have been the first time I'd out a cd in the drive. I've tested with many other disks (music/software/data) and it recognizes anything on dvd and nothing on cd-rom material. I've never run into a functioning dvd drive that couldn't read a cd. Any one have any ideas?
ThePug628
200 Posts
0
February 12th, 2008 00:00
odenwalder
1.2K Posts
0
February 12th, 2008 00:00
DELL-Chris M
Community Manager
Community Manager
•
54.8K Posts
0
February 12th, 2008 01:00
All,
PBDS BDD1001 BD-RE Read/Write/Play
<ADMIN NOTE: Broken link has been removed from this post by Dell>
specifications.
Gurj
2 Posts
0
February 12th, 2008 06:00
timeouts and errors. This includes the Adobe Photoshop install disk that
came with the machine. I copied it to a CD-R on my other computer
and then it read it fine. Probably has borderline read capabilities
for that end of the spectrum.
I'll try a few more then call up Dell for a replacement.
Davet50
14.4K Posts
0
February 12th, 2008 11:00
mtkupp
11 Posts
0
February 12th, 2008 15:00
I'm not trying to write to cd, just get the drive to read. The link supplied by ChrisM explains the inability to write to CD. It also indicates the drive should be able to read/play cds. I've tried 5 or 6 commercial music cds as well as 2 software cds. The drive just sits there after a few seconds. If you click on it in explorer it says you need to insert a disk and opens.
dschieses
89 Posts
0
February 12th, 2008 16:00
Hey,
what i do with my system was the following:
1. delete uper filter and lower filter in the registry.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-
11CE-BFC1-08002BE10318}
2. delete the driver in the device manager
3. restart system, wait for finishing install of a new device (BD drive)
4. restart and the bd drive read and burn CD's and works as it should.....
cu
dschieses