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7 Posts
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19065
Computer stuck entering sleep mode
Hello fellow Dell users,
I have posted on this forum before about the same issue regarding my Dell Inspiron 545 running Windows Vista 2007. The problem is when I try to get my computer to enter sleep mode, the monitor says it enters power save mode but the computer itself is still active. When this occurs, I cannot get the monitor to become active again and am forced to perform a manual shut down. I downloaded a hotfix from microsoft that I thought cleared up the problem, but it began occuring with more and more frequency to the point where I cannot allow my computer to enter sleep mode at all. I also updated the drivers for my monitor and other various things thinking that could be it, but my computer still has the same problem. I am thoroughly stumped on this one, seeing as I can't find a single case other than my own where this is happening. Any and all advice is greatly appreciated and I hope to hear back from someone soon.
Pankaj Sharma
73 Posts
1
June 1st, 2012 19:00
Hi Alan24,
Welcome to the community,
Have you tried to update the BIOS, Video Card Driver and the Chipset Driver from the support.dell.com
Also please change the power plan to a different one, or reset the power plan settings to default.
Let me know of the findings, Glad to be of assistance.
Pankaj_Sharma
Social Outreach Professional
You can reach us at http://en.community.dell.com/
Alan24
7 Posts
0
June 2nd, 2012 13:00
Hello,
Thank you for your advice. I looked into it and I had neglected to update many of the drivers in my computer. Also, the drivers that I had updated weren't installed properly, so I believe my problem is solved. I've been able to bring it in and out of sleep mode without incident. Thanks again for the help, and I think this case is closed.