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文章編號: 000132047

How to Resolve a PCIe NVMe M.2 SSD Ubuntu/Kubuntu Installation Problem on your Dell Personal Computer

摘要: This article helps resolve issues that may occur when installing Linux on an NVMe PCIe M.2 SSD in a Dell computer. It specifically focuses on the Ubuntu 16.04 and Kubuntu 17.10 operating systems. ...

本文可能採用自動翻譯。如果您對翻譯品質有任何寶貴意見，請使用此頁面底部的表單告訴我們，謝謝。

文章內容

症狀

Users have encountered the following symptoms when trying to install Ubuntu on their Dell computers. These symptoms occur when using either the Dell OS recovery tool (if Ubuntu came preinstalled) or the standard version from Canonical  SLN308883_en_US__1iC_External_Link_BD_v1.
  • The Dell and Canonical diagnostics all pass
  • The SSD is detected in the Basic Input/Output System (BIOS), which is set to Advanced Host Controller Interface (AHCI) with Secure Boot disabled.
  • The installation stops responding when reading from the ISO operating system install media.
  • This happens with all three methods 'Try Ubuntu without installing', 'Install Ubuntu' and 'OEM Install'.
  • Installing to a Hard Disk Drive works on the same computer with no issues.
If you are not experiencing these symptoms, check the following articles for more information:


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原因

A setting in the BIOS that conflicts with the type of SSD being used can cause this issue.

解析度

  1. Boot your computer and access the BIOS.

    On most Dell computers, you can rapidly tap the F2 key at the Dell Splash Screen to boot directly to the BIOS. Always follow the on-screen instructions.

  2. Go to the SATA Operation category and select the RAID On option.

  3. Save the changes and the computer will reboot.

  4. Connect the Linux installation media and boot to it to start the operating system installation.

    On most Dell computers, you can rapidly tap the F12 key at the Dell Splash Screen to boot to an on-screen boot menu. Use the cursor keys to select the correct option for your media type and hit Enter.

  5. Follow the steps in the How to Install Ubuntu Linux on your Dell PC article to complete the installation.


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文章屬性

受影響的產品

Precision 5820 Tower

上次發佈日期

11 7月 2024

版本

7

文章類型

Solution

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