Resolving Optical Drive Noise on a Laptop or Desktop
摘要: Perform the steps to help identify and resolve any noise problems you may be experiencing with your Dell Computer Optical Drive.
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Perform the following steps to help identify and resolve any noise problems you may be experiencing with your Dell Computer Optical Drive.
- Determine when the noise occurs in the Optical Drive.
- Test the drive with multiple types of media such as a pre-made CD (music), DVD or Blu-ray (movies)).
- Reseat and check alignment of the Optical Drive on your computer (for more information, refer to the Online User's Guide for your computer.)
Note: Enter the Service Tag or click Browse all products and then select the make and model of the computer and the preferred language. Download the Setup Guide or User's Guide.
- Download and Install the Latest Optical Drive Firmware and BIOS from Dell Drivers and Downloads. For more information refer to Dell Knowledge base article Drivers and Downloads FAQs.
- Run the Diagnostics & Tools Quicktest, when an error code is returned, note it, and Contact Technical Support.
- If there is no error code and the issue persists, Contact Technical Support.
文章屬性
文章編號: 000146993
文章類型: Solution
上次修改時間: 10 4月 2021
版本: 4
向其他 Dell 使用者尋求您問題的答案
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文章屬性
文章編號: 000146993
文章類型: Solution
上次修改時間: 10 4月 2021
版本: 4
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。