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Black screen after BIOS update for Alienware desktop Area51 series

摘要: If you experience a delay in POST/black screen following a BIOS update this can be expected. Please read this article for more information.

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。

症狀

On certain Alienware Area51 desktops after BIOS update the display monitor may show a black screen and the keyboard has no function or no light for a few minutes.  

The specific platforms are:

  • Alienware Area-51 R4 and R5 
  • Alienware Area-51 Threadripper Edition R3 and R6 
  • Alienware Area-51 Threadripper Edition R7

原因

Cause information is not available.

解析度

This is the expected behavior of the system and we recommend that you wait for approximately 300 seconds (depending on system configuration) for POST to complete.

If the black screen lasts over 300 seconds please follow the steps in our BIOS recovery article to ensure the update was processed correctly.

其他資訊

Recommended Articles

Here are some recommended articles related to this topic that might be of interest to you.

受影響的產品

Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7
文章屬性
文章編號: 000142994
文章類型: Solution
上次修改時間: 08 8月 2024
版本:  6
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