How to Enable Debug Logging for Dell Endpoint Security Suite Enterprise Web Control and Client Firewall

This article discusses how to enable debug logging to troubleshoot Dell Endpoint Security Enterprise Web Control and Client Firewall features.

Affected Products:

• Dell Endpoint Security Suite Enterprise
• Dell Endpoint Security Suite Pro

Not applicable

To assist Dell in more quickly identifying the issue, Dell Technologies recommends that you enable verbosity (debug logging) and then reproduce the issue before collecting logs.

1. From a web browser, go to the Dell Data Security administration console at https://servername.company.com:8443/webui.

2. Sign in to the Dell Data Security administration console.

3. In the left menu, expand Populations and then click Endpoints.

4. Click the affected Hostname.

5. Under Threat Prevention, click Protection Settings.

6. Check Debug Logging for Web Protection and Debug Logging for Client Firewall.

7. In the upper right corner, click Save.

8. Commit the policy change.

9. Reproduce the issue on the affected Hostname (Step 4).

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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