Security Support Policy for Dell Technologies Software Downloads, Diagnostics, and Tools

Definitions

• Security Support - Dell’s provision of security remedies for security vulnerabilities affecting the in-scope products.

Summary

This document provides details on the Security Support for the following in-scope software products: 

• As Deployed Configuration Generator (ACG)
• Adaptivity (On-Prem)
• DTM Assist (On-Prem)
• ECT
• Grab for AIX
• Grab for HP-UX
• Grab for Linux
• Grab for Solaris
• Grab for Windows (EMCReports)
• Log Scrubber
• Network Validation Tool for ECS (NVT-ECS)
• Network Validation Tool for PowerProtect (NVT-PowerProtect)
• Network Validation Tool for PowerScale (NVT-PowerScale)
• Network Validation Tool for PowerStore (NVT-PowerStore)
• Network Validation Tool for VxFlex (NVT-VxFlex)
• Network Validation Tool for VxRail (NVT-VxRail)
• OpenManage Enterprise Services (OME) Plugin
• Secure Connect Gateway (SCG - Appliance)
• Secure Connect Gateway (SCG - Application)
• SolVe Desktop
• SupportAssist for Business PCs
• SupportAssist for Home PCs

End of Security Support

The software products listed above are tools that are provided at no additional charge to customers with a registered account. Dell strives to provide security updates to address known security vulnerabilities affecting these products. Dell generally up-versions the product rather than providing ongoing support for specific versions. Customers are expected to use the most up-to-date version of the products.

Dell may stop Security Support at any time for the in-scope products and recommend that customers remove the products to mitigate a vulnerability.
 

Security Update Schedule

Dell reserves the right to determine in its sole discretion the frequency and nature of security updates to the tools listed above.
 

Where to obtain Security Updates

Dell Security Advisories and Notices are published to communicate information about known security vulnerabilities in Dell Products. Customers should consult those publications for official information about vulnerabilities and available mitigation or remediation.
 

Disclaimer

For supplier-supported third-party software (such as operating systems and bundled software) and non-Dell branded third-party devices, software updates are delivered by the third-party supplier pursuant to applicable warranties, service contracts, or policies. Dell is not responsible for such updates.
 

Due to variations in the products listed above and dependencies on third-party component providers, Dell cannot guarantee that Security Support is generally available for all components of a given product or that all components of the product are subject to the same period of Security Support (such as when support for a third-party component ends prior to the product’s end of Security Support).