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SupportAssist OS Recovery Tools Fail to Install Using SupportAssist

Samenvatting: Learn more information about how to successfully install SupportAssist OS Recovery Tools after they have failed to install on your computer.

Dit artikel is van toepassing op Dit artikel is niet van toepassing op Dit artikel is niet gebonden aan een specifiek product. Niet alle productversies worden in dit artikel vermeld.

Symptomen

SupportAssist OS Recovery Tools fail to install.

Oorzaak

Not applicable

Oplossing

SupportAssist OS Recovery Tool

While using SupportAssist, the SupportAssist OS Recovery Tools may fail to install on your computer.

Note: This issue has been resolved in SupportAssist version 3.8 and newer. Download the latest version of SupportAssist.

The following steps can be used as a resolution to this issue.

  1. Download the latest version of SupportAssist.
  2. Reboot your computer.
  3. Open the Dell SupportAssist for Home PCs application.
  4. Click Start now on the SupportAssist User Interface (UI).
    Start now prompt
  5. SupportAssist runs through six scans to optimize your computer. Once these scans finish running, click Update under the Get drivers & downloads tile.
    Update button under Get drivers & downloads
  6. Choose SupportAssist OS Recovery Tools from the recommended list, and then click the Install button.
  7. It now installs successfully.

If you have further questions about this article, contact Dell Technical Support.

Extra informatie

Getroffen producten

SupportAssist for Home PCs, SupportAssist OS Recovery
Artikeleigenschappen
Artikelnummer: 000126395
Artikeltype: Solution
Laatst aangepast: 23 jul. 2024
Versie:  11
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