Deprovisioned Chromebook
The following steps help you identify if your Chromebook has been Deprovisioned.
- Turn the System on. Once you are at a log in screen, click the clock in the lower right corner, and you see the Wi-Fi icon (Figure 1).
![ChromeOS Icon Menu](https://supportkb.dell.com/img/ka06P000000TbDAQA0/ka06P000000TbDAQA0_en_US_1.jpeg)
Figure 1
- Then you see available networks. Choose the one you have and connect (Figure 2).
![ChromeOS Network Menu](https://supportkb.dell.com/img/ka06P000000TbDAQA0/ka06P000000TbDAQA0_en_US_2.jpeg)
Figure 2
- This gives the Chromebook a chance to receive the update from the Google admin console to Deprovisioned it.
- Next, look to see if there is a "Browse as Guest" option (Figure 3).
![ChromeOS Browse as Guest](https://supportkb.dell.com/img/ka06P000000TbDAQA0/ka06P000000TbDAQA0_en_US_3.jpeg)
Figure 3
- If the "Browse as Guest" option is not there, the System is still enrolled. You can wait a little longer to see if it changes, but if there is no "Browse as Guest," it is still provisioned/enrolled.
- If "Browse as Guest" is available, select the option.
- Once you are in the Chrome OS, open up the browser.
- Type the following:
chrome://policy
- You see the following screen (Figure 4).
![ChromeOS Policies](https://supportkb.dell.com/img/ka06P000000TbDAQA0/ka06P000000TbDAQA0_en_US_4.jpeg)
Figure 4
- Look at the status at the bottom of the list. It should show Deprovisioned. Google suggests that you click "Reload Policies" to ensure it is up to date.
- If the status shows Deprovisioned, it is completed.
Note: Even after the status shows its Deprovisioned, it may still show that it is managed by a school (
Figure 5). It will until the operating system is Recovered.
Figure 5
After the operating system recovery, you can go back to chrome://policy
and it will show "No Policies Set" (Figure 6).
![ChromeOS No Policies Set](https://supportkb.dell.com/img/ka06P000000TbDAQA0/ka06P000000TbDAQA0_en_US_6.jpeg)
Figure 6
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