Síntomas
E-Port docks older than revision A05 might not recognize newer keyboards when docked or re-docked.
Causa
Power management settings in Windows cause this issue.
Resolución
To resolve this issue, follow these steps:
- Open Device Manager.
- Right click on each USB device and then left click Properties.
- Left click the Power Management tab (if available).
- Uncheck Allow the computer to turn off this device to save power.
- Click OK.
- Repeat steps 2 through 5 for each USB device in Device Manager.
Productos afectados
E-Port, E-Port Plus