Absolute may require uninstallation from an endpoint to:
- Fix licensing discrepancies.
- Troubleshoot the product.
- Address operating system incompatibility.
Affected Products:
Affected Operating Systems:
A removal request must be submitted to uninstall the Absolute agent from an endpoint.
To place an endpoint removal request:
- Open a web browser and go to https://cc.absolute.com.
- Populate the email address used to access the web portal and then click Next.
- Log In to the web portal.
- In the left menu, select the Find Devices icon.
- Click Active Devices.
- Search for the endpoint.
- Check the endpoint to unenroll.
Note: The example endpoint will differ in your environment.
- Click Device Action and then select Unenroll Device.
- Click Unenroll Device.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.