FAQs about Microsoft 365 on a Dell Computer

New products are always being released for home and business use.

The products that are listed below may be used at home or at a small business, depending on the license restrictions.

With Microsoft 365 you can:

• Add more power to the Office that you rely on - Work from anywhere using the Office applications you trust across your favorite devices. (For example: Computers and select mobile devices.)
• Access email and calendars on the go - Keep everyone synchronized with enterprise-grade email (With your business email address.) and shared calendars they can access at their desk or on the go.
• Conferencing made easy - Connect immediately or set up and host online meetings with multiparty HD video conferencing, real-time note taking, and screen sharing.
• Work better together with file sharing - Collaborate with teammates, partners, and your customers with documents that are always up to date and accessible from almost anywhere with cloud storage.
• Use the Office on the go - Stay productive and never miss a meeting, even on the go. Access, edit, and view Word, Excel, and Microsoft PowerPoint documents on iPhones, and Android phones.
• Security and privacy - Your data is yours. Microsoft does not scan email messages or documents for advertising purposes. It is a leader in industry privacy, transparency, security, and compliance.
• Extend your reach with Office Web Apps - Create, store, edit, and share Office docs online, so they are available wherever you and your teammates are working.

You can:

• Set it up and use it straight away
• Install and deploy it quickly
• Set up new user accounts in seconds
• Get updates automatically. So that the Office tools you rely on are always up to date
• Work from anywhere
• Get access anywhere on select mobile devices
• Work on your Office files online or offline
• Automatically back up all your files
• Stay safe with integrated anti-malware and anti-spam protection
• Count on a guaranteed 99.9% uptime, financially backed Service Level Agreement (SLA) by Microsoft
• Focus your IT resources on other projects

The familiar Office applications such as Word, Excel, and Microsoft PowerPoint include new features. These help you create, communicate, and work even more efficiently from virtually anywhere.

In addition to updating the traditional Office suites, Microsoft has developed new subscription versions of Office for home and school. Designed for the way you use Office today. Each of these subscriptions includes the latest versions of Office applications like Word, Excel, and Microsoft PowerPoint for Windows or Mac and online storage with OneDrive.

Subscribers also receive future rights to version upgrades, and per-use rights across multiple computers or Macs and select mobile devices. The Office applications that you can use across computers, Macs, and other devices vary by platform.

Office supports computers running Windows 10 or higher for Office 2024. M365s system requirements dictate the Office system requirements and can be found on the following links:

• Windows Home
• Windows Business

Office provides the following apps.

• Microsoft 365:
  • Microsoft 365 enables great Office content viewing and on-the-go content editing capabilities
  • Office applications are available at no extra charge from the Apple App Store or Google Play Store for 365 subscribers
  • After signing in to a 365 account, you can view and edit Word, Excel, and Microsoft PowerPoint documents from anywhere
  • You can count on Microsoft 365 to keep your content and formatting intact. So the document still looks great when you are back on your computer

Any Microsoft 365 subscription plan that includes the full Office 2024 desktop applications also includes the license for Microsoft 365. These plans are:

• Microsoft 365 Family
• Microsoft 365 Personal
• Microsoft 365 Business Standard
• Microsoft 365 Business Premium
• Microsoft 365 Business Basic
• Microsoft 365 Enterprise E3 and E5
• Microsoft 365 Education A1, A3, and A5
• Microsoft 365 Education

You need Windows 10 or later to successfully run Microsoft 365 on your computer.

Microsoft Office is still the name that is used for our familiar productivity software.

Office suites have traditionally included applications such as Word, Excel, Microsoft PowerPoint, and Outlook. In this release all the Office 2024 suites, include the latest versions of the Office applications, for use on a single computer.

The name Microsoft 365 is used for products that include features and services that are enabled over the Internet. (For example: More online storage.) Microsoft 365 business plans include features such as cloud storage and hosted email for businesses. All Microsoft 365 products are paid for on a subscription basis. Subscription terms vary by product.

Microsoft 365 plans may include the full-featured Office 2024 applications, which you can install across multiple computers and devices. Active subscribers receive future rights to version upgrades as a benefit of your subscription.

Entitlements vary by product.

Microsoft released a new version of Outlook: New Outlook   

This new version supports IMAP and POP, but its focus is based towards web email like Hotmail, Gmail, and Yahoo. ISP email access is set up through Advanced Options (see your ISP for specific settings). Since Outlook now targets cloud-based email services, email is stored primarily in the cloud, not in PST files. However, for backward compatibility, Microsoft has made PST accessible on certain platforms:

• Open and find items in an Outlook Data File (.pst)

Having a valid Microsoft 365 license allows you to access Classic Outlook. The classic version of Outlook is available here:

• Outlook for Windows (classic)

Microsoft defaults to the New Outlook in Microsoft 365. It ensures continuity of email if you opts to not subscribe after a trial period or stops subscription.

Your Microsoft account is the combination of an email address and a password. One that you use to sign in to services like Hotmail, Messenger, OneDrive, Xbox LIVE, or Outlook.com. If you used an email address and password to sign in to these or other services. You already have a Microsoft account, but you can also sign up for a new account if you prefer. This account was previously known as your Microsoft Passport.

What is a Microsoft account?

To start an Office subscription and to install and manage your Office software with this version of Office, sign in with your Microsoft account.

Some subscription benefits, such as additional storage with OneDrive, are linked to the Microsoft account that is used to manage your subscription.

Anytime that you want to install Office on another computer or Mac, choose a new language for an installation or make other changes to your account. Go to accounts.microsoft.com and sign in with your Microsoft account.

Sign in to manage your Office subscription at: accounts.microsoft.com

Click this link and fill out the web page form and Microsoft does the rest.

OneDrive is an online storage service that lets you upload files to the cloud and then access them from a computer or phone. You can use OneDrive to store documents, notes, photos, music, videos, or other types of files.

OneDrive simplifies sharing. You can send photos and files through email, send a short link to them in a text message. Or post them to a social network, your website, or your blog, directly from your OneDrive account.

OneDrive is automatically included with Windows 10 and Windows 11 to allow for synching with the cloud.

OneDrive users receive 5 GB of storage with OneDrive for free. You can purchase additional storage if needed up to 100 GB. Customers with an active Microsoft 365 Personal and Family subscription receive an additional 1 TB of OneDrive storage per subscription. More storage is not available during trial periods. You can purchase business plans with more storage if required.

This is linked to the Microsoft account that was used to set up the Microsoft 365 subscription.

Sign in to Office with this Microsoft account to access your additional storage with OneDrive.

Yes, the contents of OneDrive should synch with the local folder on your computer. The files may not be available or updated if the synch function does not occur for some reason.

The documents remain available to share and download. If you have exceeded the free 5 GB storage limit, you cannot add any further documents. You can access and edit your documents that are saved on OneDrive using Office Web Apps. You can save your OneDrive documents to another computer or disk drive at any time.

Essentially this means at the end of your subscription period you revert from 1 TB to 5 GB storage. They do not delete your files even if they are more than 5 GB. However, you cannot add files until you bring the amount down to under 5 GB by saving your documents elsewhere.

See if you are eligible for Microsoft 365 Education . It is free for qualified teachers and students. It includes Word, Excel, Microsoft PowerPoint, OneNote, Teams, and other classroom tools from Microsoft. Microsoft 365 Education is not a trial and is available for free to accredited academic institutions who have successfully signed up for this program.

Microsoft 365 Education is available to current faculty, staff, and full- and part-time enrolled students of qualified, accredited higher education institutions. These include universities, polytechnic schools, institutes of technology and other tertiary-level institutions such as colleges and vocational schools that award academic degrees or professional certifications. It is not available to school alumni, and restrictions vary by country or region. People who have already graduated are not eligible.

Availability is seen on the following Microsoft page:

• International Availability 

Internet access is required to install and activate all the latest releases of Office suites. It is needed for all Microsoft 365 subscription plans and to manage your subscription account. Internet connectivity is also required to access Microsoft 365 cloud productivity services, including email, conferencing, IT management, and other services.

You must connect to the Internet regularly to keep your version of Office up-to-date and benefit from automatic upgrades. Internet connectivity is also required to access the Microsoft 365 offerings such as OneDrive.

Many Microsoft 365 plans also include the desktop version of Office, for example, Microsoft 365 Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline. With the confidence that the next time you connect to the Internet all your work automatically syncs. You never have to worry about your documents being up to date. Your desktop version of Office is also automatically kept up to date. It is upgraded when you connect to the Internet, so you always have the latest tools to help you work.

All versions of the new Office for Windows computers use Click-to-Run. This is a streaming technology that lets you begin to use Office applications before the installation has been completed.<.p>

The download speed of Office depends on the speed of your Internet connection.

The 64-bit version of Office is installed by default. You must make the choice to install 32-bit at the install time. If 64-bit is installed and 32-bit is wanted, the 64-bit version must be uninstalled first.

Microsoft reference article:

• Choose between the 64-bit or 32-bit version of Office 

Deactivating Office: This leaves the Office applications on your computer in read-only mode. Which means that you can view documents but cannot create new documents, edit them, or save them.

Uninstall Office - This removes Office applications completely.

To reinstall Office:

• Microsoft 365 customers can download or reinstall from: accounts.microsoft.com
• Microsoft reference article: Download, install, or reinstall Microsoft 365, Office 2024, or Office 2021 on a Computer or Mac 

When the expiration date approaches, you should receive notifications in the Office applications and by email that warns you about the computer coming expiration. Once your Microsoft 365 subscription expires, the Office software applications enter a read-only state, which is a reduced functionality mode. That means that you can view or print documents, but you cannot create new documents or edit existing documents.

To return to full Office functionality, you can purchase a new subscription from Office.com or any participating retailer. You could also return to using an older version of Office or use the free Office Web Apps on OneDrive for basic editing.

You are notified before you are charged when it is time to renew an annual subscription. If you are signed up for a monthly subscription, your payment is automatically debited each month, and you are not notified in advance. You can change your payment method. You can cancel your subscription at any time. Go to the: Microsoft Account site Sign-in with the Microsoft account that you used to buy Office.

You can change your payment method or cancel your subscription at any time. Sign in to www.office.com/myaccount with the Microsoft account you set up the subscription with.

Log in to www.office.com/myaccount to manage your billing options for your Microsoft 365 subscription.

1. Setting up auto-renew is the simplest way to ensure continued service for your Microsoft 365 subscription. If you set up an annual subscription, you are notified before you are charged:

   • On the www.office.com/myaccount page, click Setup an auto-renew subscription.

   • Select the annual or monthly purchase option.

   • Click Buy, complete the purchase with your billing information, and then click Save.

2. Customers on a monthly subscription can switch to an annual subscription by.

   1. Going to https://office.microsoft.com/home-premium

   2. Selecting the annual (per year) purchase option.

   3. Clicking Buy now and complete the purchase with your billing information.

      NOTE: You must sign in with the same Microsoft account which you used to set up your monthly subscription.

   4. Click Save. Once you have completed this process, your account is automatically updated to annual billing.

Do you offer volume discounts to businesses?

Yes, discounts are available for Microsoft 365 enterprise agreement customers - typically 250+ licenses, who want to purchase through volume licensing. You could contact a Microsoft expert to help you explore the purchasing options for large enterprises and help you determine which is best for you.

Can I switch to other Microsoft 365 plans?

You can transition your account within service families. (For example: Microsoft 365 Enterprise E3 to Microsoft 365 Enterprise E5.) You cannot transition between Microsoft 365 service families. That means from a Microsoft 365 Business plan to a Microsoft 365 Enterprise plan or conversely. To change from a plan in one service family to another, you would first have to cancel your account with the plan you have. Then sign up for a different one. (For example: From a Business plan to an Enterprise plan.)

You can add the domain name that you own to Microsoft 365 to create both domain-based email addresses and a public-facing website.

To add your custom domain to Microsoft 365, use the instructions in the following article: Add a Domain to Microsoft 365

The cloud: This is the common term that is used to describe web-based computing services that are hosted outside of your organization. If you use cloud-based services, then your IT infrastructure resides off your property. (off-the-premises) A third-party maintains it (hosted) instead of residing on a server at your home or business. (on-the-premises)

In Microsoft 365 this includes things like information storage, computation, and software. These are located remotely on servers owned by Microsoft.

Services such as webmail, mobile banking, and online photo storage are cloud services that you probably already use. Because this infrastructure is located online or in the cloud, you can access it anywhere. (For example: From a computer, tablet, Smartphone, or other device with an Internet connection.)

Go to Microsoft Support for help on technical issues such as:

• Order Status
• Billing
• Downloads
• Product Key
• Installation or Uninstallation
• Product activation
• Product use
• Technical assistance

Microsoft experts are trained IT and development companies that can help you move to Microsoft 365 or develop custom solutions for your business.

You can also get in touch with our X, Chat, or Email support for online help or call your local technical support number. Dell Technologies may pass you to Microsoft support if it is an issue outside the scope of your Dell warranty. You can find all these contact details on our support site under contact support.

For help and how-to content, go to www.office.com/support . For free video-based training, go to www.office.com/training .