To find out if your computer is identified as having the Intel Core 13th and 14th generation desktop processor, check your service tag at www.dell.com/support. A banner displays only if your computer has been identified as having the processor.
Intel delivered a microcode update that Dell engineering has incorporated into computer BIOS updates for all identified computer models. These BIOS updates have been available since August 16, 2024 on the Dell Support Website to maintain stability of the processors. You can find more information on the Dell Support Website. Dell highly recommends updating your computer to the latest BIOS containing the updated Intel microcode.
If your computer experiences blue screens or application crashes after updating to the latest BIOS, Contact Dell Technical Support for assistance in troubleshooting and diagnosing your computer.
Affected Products
Alienware Aurora R15, Alienware Aurora R16, Inspiron 3020 Desktop, Inspiron 3020 Small Desktop, Inspiron 3030 Desktop, Inspiron 3030 Small Desktop, OptiPlex Tower 7010, OptiPlex Micro 7010, OptiPlex Tower Plus 7010, OptiPlex Micro Plus 7010
, OptiPlex Small Form Factor Plus 7010, OptiPlex Small Form Factor 7010, OptiPlex Micro 7020, OptiPlex Micro Plus 7020, OptiPlex Small Form Factor Plus 7020, OptiPlex Small Form Factor 7020, OptiPlex Tower 7020, OptiPlex Tower Plus 7020, OptiPlex All-In-One 7410, OptiPlex All-in-One Plus 7410, OptiPlex All-in-One 7420, OptiPlex All-in-One Plus 7420, Precision 3260 XE Compact, Precision 3280 XE Compact, Precision 3460 XE Small Form Factor, Precision 3660 XE Tower, Precision 3680 XE Tower, Precision 3260 Compact, Precision 3280 Compact, Precision 3460 Small Form Factor, Precision 3660 Tower, Precision 3680 Tower, Vostro 3020 Tower Desktop, Vostro 3020 Small Desktop, Vostro 3030 Desktop, Vostro 3030 Small Desktop, XPS 8960
...
Article Properties
Article Number: 000227933
Article Type: Solution
Last Modified: 21 Aug 2024
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000227933
Article Type: Solution
Last Modified: 21 Aug 2024
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.