(Figure.1 Work faster and smarter with the Dell Wired Headset WH3024)
(Figure.2 Dell Wired Headset WH3024 Box Contents)
1 | WH3024 Headset | 2 | USB-A adapter (drop in box) |
3 | Documentations |
Overview
(Figure.3 Dell Wired Headset WH3024 Product Overview)
1 | Boom microphone | 2 | Busy light LED |
3 | Microphones mute button with LED | 4 | Volume control button |
5 | Call the control button | 6 | Microsoft Teams button with LED |
7 | USB-C connector | 8 | USB-A adapter |
Power and setup
Power on your headset by plugging the cable into the USB-C port on the computer. A USB-A adapter is also provided as an alternative for connection to the USB-A port.
(Figure.4 Dell Wired Headset WH3024 Power and Setup)
Adjust the headband.
The headset can be worn on both the left and right sides. Lengthen or shorten the band until it fits comfortably. The ear cup can be adjusted to ±90 degrees at most. The cushions should sit comfortably over the center of your ears.
(Figure.5 Dell Wired Headset WH3024 Adjust the headband)
Position the boom.
Flip the boom mic arm down to unmute and flip up to mute. You hear voice commands mic unmute and mic mute, that indicate the status of the mic. The headset automutes or unmutes when the boom mic is flipped down 100 degrees or over, the full deployment angle is 130 degrees. You are unable to mute or unmute when the boom mic is not flipped down.
(Figure.6 Dell Wired Headset WH3024 Position the boom)
The guides are located on our support site:
Problems | Possible solutions |
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I cannot hear the caller. |
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Callers are unable to hear me. |
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The audio in the headset is experiencing distortion, and I am hearing an echo. |
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The other headset that I was using to listen to music on my system/laptop does not work anymore. |
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My computer is not able to detect the presence of the headset or establish a proper connection with it. |
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When I mute or unmute the microphone using the Windows system control panel settings, the following issue or set of issues arises:
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The sound coming through the headset appears to be at a lower or quieter level when I open the system control panel for audio devices. |
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