Connectrix MDS: Receiving email notifications from CloudIQ "CloudIQ did not receive any event logs for switch"

Error Message:

Check if there are no events on the switch CONNECTRIX-JPG21360050. If there are events on the switch, then the `access.log` may have reached capacity and the NX-API must be reset.

The NX-API reset does not resolve the issue.

This can happen when no events are generated on the switch (due to lack of activity or because switch is running exceptionally well without any notable events).

CloudIQ identifies the switch if no event logs are received. Usually, it looks like event logs are received soon afterwards and CloudIQ clears the alert and restores health status to 100%.

You may elect to disable health change notifications for the switch as these alerts do not appear to be useful.

Disable health change notifications

1. On the CloudIQ, go to Admin > Settings > Your Account > Notifications

2. Click Update Selected Systems
   
   Figure 1: Screenshot of Update Selected Systems

3. Clear the switches or devices that you want disabled from receiving notifications.

4. Click Apply.
   
   Figure 2: Screenshot of Update Selected Systems with disabled notifications

5. Ensure that you go to the same location, select Sites and System tab, and use the toggle button to disable notifications here as well.

Reference document: CloudIQ Web Simulator