Article Number: 000187823
Dell P2222H Usage and Troubleshooting Guide
Summary: Learn how to use and troubleshoot issues related to the P2222H Monitor.
Article Content
Instructions
For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, etc. refer to an expanding section below.
The key features of Dell P2222H monitor are:
- 54.61 cm (21.5 in.) viewable area display (measured diagonally).
- 1920 x 1080 resolution, with full-screen support for lower resolutions.
- Color gamut of 99% sRGB.
- Digital connectivity with DisplayPort and HDMI.
- Equipped with 1 USB upstream port and 4 SuperSpeed USB 5 Gbps (USB3.2 Gen1).
- Plug and play capability if supported by your computer.
- On-Screen Display (OSD) adjustments for ease of setup and screen optimization.
- Power and joystick buttons lock.
- Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
- Tilt, swivel, height, and rotate adjustment capabilities.
- Security-lock slot.
- Stand lock.
- ≤0.3 W standby power when in Standby Mode.
- Supports Dell Display Manager.
- Optimize eye comfort with a flicker-free screen and low blue light feature.
- The monitor use Low Blue Light panel and compliance with TUV Rheinland (Hardware Solution) at factory reset/default setting model (Preset mode: Standard).
Warning: The possible long-term effects of blue light emission from the monitor may damage your eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort.
This section provides some specifications of the Dell P2222H monitor. To learn more about the specifications of Dell P2222H monitor, refer to the User's Guide at the Dell Manuals website.
| Panel technology |
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|---|---|
| Maximum resolution |
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| Viewing angle |
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| Contrast ratio |
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| Response time |
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| Color gamut |
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| Color depth |
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| Ports and connectors |
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Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. These will only help make the viewing experience the best it possibly can be.
Attaching the stand
The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. Refer to the Setting Up the Monitor section in the User's Guide of your Dell P2222H monitor.
To learn how to set up any other stand with a monitor, refer to the respective stand setup guide for setup instructions.
Caution: Do not remove the monitor from the packaging box before attaching the stand.
Note: The Dell P2222H monitor is very heavy; handle with extreme care. It is recommended to have two people to lift or move this monitor.
Ergonomics
Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.
Connecting your monitor to the PC
To connect your Dell P2222H monitor to your PC:
- Turn off your PC and disconnect the power cable.
- Connect the DisplayPort (shipped with your monitor), HDMI, or VGA cable (optional purchase) to the corresponding video or display port on the back of your PC.
- Connect the USB upstream cable (shipped with your monitor) to the monitor and PC.
- Connect the USB peripherals to the SuperSpeed USB 5 Gbps (USB3.2 Gen 1) on the monitor
To learn more about connecting your monitor to the PC, refer to the Dell knowledge-base article: How do I connect a monitor to a PC?
Using the Tilt, Swivel, and Vertical Extension
Note: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
Figure 1: Using Tilt and Swivel on Dell P2222H monitor
Vertical Extension
The stand can be extended vertically up to 150 mm.
Figure 2: Vertical Extension on Dell P2222H
Rotating the monitor
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
Figure 3: Rotating the monitor of Dell P2222H
Rotate clockwise
Figure 4: Rotating clockwise on Dell P2222H
Rotate counterclockwise
Figure 5: Rotating counterclockwise on Dell P2222H
Note: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
Note: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
Adjusting the rotation display settings of your system
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.
Note: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
To adjust the Rotation Display Settings:
Note: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card.
- Right-click on the desktop and click Properties.
- Select the Settings tab and click Advanced.
- If you have an ATI graphics card, select the Rotation tab and set the preferred rotation
- If you have an NVIDIA graphics card, click the NVIDIA tab, in the left-hand column select NVRotate, and then select the preferred rotation.
- If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.
Use the joystick control on the rear of the monitor to make OSD adjustments.
- Press the joystick to launch the Menu Launcher.
- Move the joystick up/down/left/right to toggle between options.
- Press the joystick button again to confirm the settings and exit.
Learn more about using the On-Screen Display (OSD) menu. Refer to the Operating Your Monitor section in the User's Guide of Dell P2222H monitor.
Note: Any changes that you make are automatically saved. Whenever you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.
Figure 6: Dell P2222H Joystick Control
Accessing the Menu Launcher
When you toggle or press the joystick, the Menu Launcher appears to let you access the OSD main menu and shortcut functions
To select a function, move the joystick.
Figure 7: Dell P2222H Menu Launcher Functions
The following table describes the Menu Launcher functions:
| Button | Function | Description |
|---|---|---|
| Button 1 | Shortcut key/ Input Source | To choose an input source from the list of video signals that may be connected to your monitor. |
| Button 2 | Shortcut key/ Preset Modes | To choose a preferred color mode from the list of preset modes. |
| Button 3 | Shortcut key/ Brightness/Contrast | To access the adjustment sliders of brightness and contrast. |
| Button 4 | Menu | To launch the On-Screen Display (OSD) main menu. |
| Button 5 | OK | To exit the Menu Launcher. |
Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell P2222H monitor to factory default settings, follow these instructions:
- Toggle or press the joystick to access the Menu Launcher.
- Press Button 4 to launch the On-Screen Display (OSD) main menu
- Move the joystick to select Others > Factory Reset.
Figure 8: Dell P2222H Factory Reset
If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test will help determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, refer to the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?
It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:
- No Power - Your computer is not powering ON or showing any signs of power.
- No POST - Your computer is not showing any indication of activity, the screen might be blank and will not display the Dell logo during start-up.
- No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen.
Your Dell P2222H Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
- Turn off both your computer and the monitor.
- Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the video cables (VGA, DVI, HDMI, or DisplayPort) from the back of the computer.
- Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. - This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
- Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Your Dell P2222H monitor has a built-in diagnostic tool. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.
When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade, it is always a good practice to isolate the monitor by running the Built-In Diagnostics.
- Make sure that the screen is clean (no dust particles on the surface of the screen).
- Move and hold the joystick up/down/left/right about 4 seconds until a popup menu appears.
- Move the joystick to highlight the Diagnostic icon then press the joystick to confirm. A gray test pattern appears.
- Carefully inspect the screen for abnormalities.
- Press the joystick to change the test patterns.
- Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white, and text screens.
- Press the joystick to end the diagnostic program.
Note: If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card (GPU) and the computer.
If you notice any abnormalities during Built-In Diagnostics, you may get the monitor repaired or replaced if it is under warranty by contacting Dell Technical Support.
If you notice any abnormalities during Built-In Diagnostics, you may get the monitor repaired or replaced if it is under warranty by contacting Dell Technical Support.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and do not affect the display quality or usability. For more information, refer to the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.
This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell P2222H monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, refer to the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor.
| Common Problem | What User Experiences | Possible Solution |
|---|---|---|
| No Video - Power LED Off | No picture | Ensure that the video cable connecting the monitor and the computer is properly connected and secure
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| No Video - Power LED On | No picture or no brightness. |
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| Poor Focus | Picture is fuzzy, blurry, or ghosting. |
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| Shaky or Jittery Video | Wavy picture or fine movement. |
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| Missing Pixels | LCD screen has spots. |
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| Stuck-On/Off Pixels | LCD screen has bright spot. |
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| Brightness Problems | Picture too dim or too bright. |
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| Geometric Distortion | Screen not centered correctly. |
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| Horizontal or Vertical Lines | Screen has one or more lines. |
Note: When using DisplayPort input, the positioning adjustments are not available.
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| Synchronization Problems | Screen is scrambled or appears torn. |
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| Safety-Related Issues | Visible signs of smoke or sparks. |
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| Intermittent Problems | Monitor malfunctions on and off. |
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| Missing Color | Picture does not have color. |
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| Wrong Color | Picture color is not good. |
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| Image Retention from a Static Image Left on the Monitor for a Long Period | Faint shadow from the static image appears on the screen. |
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| Image Ghosting | Fast moving images leave a trail of shadow images. | Change the Response Time in the Display OSD to Normal, or Fast depending on your application and usage. |
| Troubleshooting Product-specific problems | |
|---|---|
| Specific Symptoms | Possible Solution |
| Screen image is too small |
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| Cannot adjust the monitor with the joystick |
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| No Input Signal when user controls are pressed |
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| The picture does not fill the entire screen |
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| Troubleshooting USB Issues | ||
|---|---|---|
| Specific Symptoms | What User Experiences | Possible Solution |
| USB interface is not working. | USB peripherals are not working. |
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| SuperSpeed USB 5 Gbps (USB 3.2 Gen1) interface is slow | SuperSpeed USB 5 Gbps (USB 3.2 Gen1) peripherals working slowly or not working at all |
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| Wireless USB peripherals stop working when a USB 3.2 device is plugged in. | Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases. |
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To learn more about how to view or download the User Guides and Manuals for your Dell product. Refer to the Dell knowledge-base article Manuals and Documentation for your Dell Product.
- Dell P2222H – User’s Guide
- Dell P2222H – Quick Setup Guide
- Dell P2222H – Dell Display Manager User’s Guide
Frequently asked questions
Using Windows Display Settings
In Windows 10, Windows 8 or 8.1 and Windows 7:
- For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view.
- Right-click on the desktop and click Screen Resolution.
- Click the dropdown list of the Screen Resolution and select 1920 x 1080.
- Click OK
Using Nvidia Control Panel
To change the resolution using the Nvidia Control Panel:
- Right-click on the desktop and click Nvidia Control Panel.
- Click the + symbol next to Display on the left pane.
- Select Change Resolution under Display.
- In the dropdown menu on the right pane, select the resolution 1920 x 1080.
- Click Apply.
Using AMD Catalyst Control Center
To change the resolution using the AMD Catalyst Control Center:
- Right-click on the desktop and click AMD Catalyst Control Center.
- Click the + symbol next to Display on the left pane.
- Select Change Resolution under Display.
- In the dropdown menu on the right pane, select the resolution 1920 x 1080.
- Click Apply.
Note: If you do not see the recommended resolution as an option. You may need to update the video card (GPU) driver by visiting the Dell Drivers & Downloads website or the video card (GPU) manufacturers website. To learn how to download and update a device driver, refer to the Dell knowledge-base article: How do I download and install a device driver?
To reset the Dell P2222H Monitor to factory defaults, refer to the Reset to Factory Settings section of this article.
The Dell P2222H monitor has two built-in diagnostics that are available:
- Self-Test Feature Check - The self-test feature check on the Dell P2222H monitor allows you to check whether the monitor is functioning properly.
- Built-In Self-Test - The Dell P2222H monitor has a built-in self-test that helps you identify if the screen abnormality is with the monitor or the video card (GPU) on your computer. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. It is always a good practice to isolate the monitor by running the Built-In Diagnostics.
To learn how to run a diagnostic test, refer to the Running Diagnostics on Dell P2222H Monitor section of this Dell knowledge-base article.
The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell P2222H monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.
Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments.
- Press the joystick to launch the Menu Launcher.
- Move the joystick up/down/left/right to toggle between options.
- Press the joystick again to confirm the selection.
For more information about using the On-Screen Display (OSD) menu and different menu options. Refer to the Operating Your Monitor section in the User's Guide of your Dell P2222H monitor.
.Additional monitor information like the model number, firmware version and Service Tag can be accessed from the monitor's OSD (On-Screen Display).
- Toggle or press the joystick to access the Menu Launcher.
- Press Button 4 to launch the On-Screen Display (OSD) main menu
- Use the Joystick controller to highlight Others option in the menu and press the Joystick to select.
Article Properties
Affected Product
Dell P2222H
Last Published Date
22 Dec 2023
Version
3
Article Type
How To