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RecoverPoint for VMs: Der kan forekomme en fuld sletning efter en opgradering

Summary: Konsistensgruppen/-erne (CG/s) går i fejltilstand, stopper replikeringen eller udfører en fuld rydning efter opgradering af RecoverPoint til Virtual Machine fra en version, der er mindre end 5.2.2.2 til 5.3.x. ...

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Symptoms

Konsistensgruppen/-erne (CG/s) går i fejltilstand, stopper replikering, eller der kan forekomme en fuld sletning, efter at RecoverPoint for Virtual Machine NDU fra version mindre end 5.2.2.2 til 5.3.x.
 
I iofilterd-emcjiraf.log, under mappen 
/var/run/log or /scratch/log

 der er flere fejl relateret til, at iofilterd-emcjiraf ikke kan åbne JVOL-filer , fordi fillåsen stadig holdes. 
2020-12-23T23:59:52Z iofilterd-emcjiraf[2101464]: OBJLIB-FILEBE : FileBEOpen: can't open '/vmfs/volumes/5d4dda36-855a53d4-9b3d-b0262812bf2c/RPvStorage/6f9731c879a226e5_IOFilter_JVOL_00040-flat.vmdk' : Failed to lock the file (262146).
2020-12-23T23:59:52Z iofilterd-emcjiraf[2101464]: DISKLIB-VMFS : "/vmfs/volumes/5d4dda36-855a53d4-9b3d-b0262812bf2c/RPvStorage/6f9731c879a226e5_IOFilter_JVOL_00040-flat.vmdk" : failed to open (Failed to lock the file): ObjLib_Open failed. Type 3
2020-12-23T23:59:52Z iofilterd-emcjiraf[2101464]: DISKLIB-LINK : "/vmfs/volumes/5d4dda36-855a53d4-9b3d-b0262812bf2c/RPvStorage/6f9731c879a226e5_IOFilter_JVOL_00040.vmdk" : failed to open (Failed to lock the file).
2020-12-23T23:59:52Z iofilterd-emcjiraf[2101464]: DISKLIB-CHAIN : "/vmfs/volumes/5d4dda36-855a53d4-9b3d-b0262812bf2c/RPvStorage/6f9731c879a226e5_IOFilter_JVOL_00040.vmdk" : failed to open (Failed to lock the file).

Cause

Iofilterd-emcjiraf kan ikke åbne JVOL-filer på grund af lås.

Resolution

Løsning:
Før du opgraderer til 5.3.x, skal du udføre en ekstra opgradering for at gå til RP4VM, splitter og jiraf til version 5.2.2.4 og derefter opgradere til 5.3.x.

Opløsning:

Dette problem behandles i RecoverPoint 5.2.2.2-versionen og nyere.

Hvis du vil finde ud af, om en opgradering passer til dit miljø, skal du kontakte Dells kundesupport eller din servicerepræsentant og henvise til dette løsnings-id.

Affected Products

RecoverPoint for Virtual Machines
Article Properties
Article Number: 000187284
Article Type: Solution
Last Modified: 26 Sep 2023
Version:  6
Find answers to your questions from other Dell users
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Article Properties
Article Number: 000187284
Article Type: Solution
Last Modified: 26 Sep 2023
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.