Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Viene visualizzato un messaggio di errore quando si avvia l'applicazione Alienware Mobile Connect dopo l'upgrade del sistema operativo a Windows 10 19H1

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Dopo aver eseguito l'upgrade del sistema operativo da Windows 10 RS5 a Windows 10 19H1, l'avvio dell'applicazione Alienware Mobile Connect avrà esito negativo con l'errore descritto in dettaglio nell'immagine seguente:

SLN316332_it__1Alienware errror

Le piattaforme interessate sono:

  • Alienware Area-51 R4
  • Alienware Area-51 R5
  • Alienware Area-51 Threadripper Edition R3
  • Alienware Area-51 Threadripper Edition R6
  • Alienware Area-51 Threadripper Edition R7
 

Resolution

Per risolvere questo problema:

  1. Scaricare e installare il driver per Alienware Mobile Connect 2.0, A00 o versioni successive dal sito web Driver e download di Dell.
  2. Aggiornare l'app Alienware Mobile Connect da Microsoft Store.
 

Affected Products

Alienware Area-51m, Alienware Area 51, Alienware Area-51 R2, Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7
Article Properties
Article Number: 000124021
Article Type: Solution
Last Modified: 22 Apr 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.