This article assists with step by step instructions on how to collect the supportshow log using PuTTY.
- Double-click the PuTTY icon to launch the application.
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- Click Logging. The logging settings are listed on the right.
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Instructions on how to save the log file to a desktop.
- Click All session output.
- Leave Putty.log as the log file name.
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- Click Browse to choose the save location.
- Ensure that Desktop is selected here.
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- Click Save.
- Ensure Ask the user every time is selected, then click Open to begin the session.
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- Type the username, then push the <Enter> key.
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- Type the password, then push the <Enter> key.
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- Regarding the Brocade switch, run supportshow command to collect switch log.
- Regarding the Cisco switch, run show tech-support details | no-more command to collect switch log.
- Type Exit, then push <Enter> key to close PuTTY.
A log file is now saved to the desktop.
This is the end of the tutorial. You now know how to create a log file of your PuTTY sessions.
This article has been promoted as HVC on DELL EMC Community Network (ECN):
https://community.emc.com/docs/DOC-56597