This article assists with step by step instructions on how to collect the supportshow log using PuTTY.
- Double-click the PuTTY icon to launch the application.
![PuTTY icon](https://supportkb.dell.com/img/ka06P000000oZhoQAE/ka06P000000oZhoQAE_en_US_1.jpeg)
- Click Logging. The logging settings are listed on the right.
![logging settings](https://supportkb.dell.com/img/ka06P000000oZhoQAE/ka06P000000oZhoQAE_en_US_2.jpeg)
Instructions on how to save the log file to a desktop.
- Click All session output.
- Leave Putty.log as the log file name.
![Putty log](https://supportkb.dell.com/img/ka06P000000oZhoQAE/ka06P000000oZhoQAE_en_US_3.jpeg)
- Click Browse to choose the save location.
- Ensure that Desktop is selected here.
![Desktop is selected](https://supportkb.dell.com/img/ka06P000000oZhoQAE/ka06P000000oZhoQAE_en_US_4.jpeg)
- Click Save.
- Ensure Ask the user every time is selected, then click Open to begin the session.
![Ask the user every time is selected](https://supportkb.dell.com/img/ka06P000000oZhoQAE/ka06P000000oZhoQAE_en_US_5.jpeg)
- Type the username, then push the <Enter> key.
![username](https://supportkb.dell.com/img/ka06P000000oZhoQAE/ka06P000000oZhoQAE_en_US_6.jpeg)
- Type the password, then push the <Enter> key.
![password entry](https://supportkb.dell.com/img/ka06P000000oZhoQAE/ka06P000000oZhoQAE_en_US_7.jpeg)
- Regarding the Brocade switch, run supportshow command to collect switch log.
- Regarding the Cisco switch, run show tech-support details | no-more command to collect switch log.
- Type Exit, then push <Enter> key to close PuTTY.
A log file is now saved to the desktop.
This is the end of the tutorial. You now know how to create a log file of your PuTTY sessions.
This article has been promoted as HVC on DELL EMC Community Network (ECN):
https://community.emc.com/docs/DOC-56597