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NVP vProxy:虚拟机备份失败,并显示“snapshot has already been deleted or has not been completely created”

Summary: 虚拟机备份失败,并显示“snapshot has already been deleted or has not been completely created”

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Symptoms

  • 使用 NVP vProxy 应用装置执行的虚拟机备份报告以下错误:
YYYY-MM-DDTHH:mm:SSZ ERROR: Request to remove snapshot 'snapshot-#####' on VM 'VM_NAME' was rejected by vCenter 'VCENTER_NAME': ServerFaultCode: The object 'vim.vm.Snapshot:snapshot-#####' has already been deleted or has not been completely created

Cause

此虚拟机的数据存储区中有旧的快照文件。

Resolution

ProxyHC 实用程序可用于清理剩余的磁盘和快照。 

要在 VMware 中执行手动清理,请执行以下操作:
  1. 登录到 vSphere Web Client。
  2. 右键单击虚拟机并选择 Snapshots-Delete> All Snapshots
  3. 右键单击虚拟机,然后选择 Snapshots-Consolidate>
  4. 选择 Datastores 选项卡并浏览到虚拟机的目录,检查是否有任何快照文件。如果任何快照文件驻留在此处,请将其删除。
  5. 如果没有找到快照,但问题仍然存在,则尝试从 VMware 创建快照。
注意:如果虚拟机正在执行应用程序一致性备份 (MSVMAPPAGENT),请执行停顿快照;否则,请执行非停顿快照。
  1. 重复步骤 2-4 以确保删除快照文件。
  2. 运行备份。

在虚拟机备份开始时,vProxy 请求 vCenter 为虚拟机创建快照,在备份结束时发送删除快照的请求。vCenter Server 创建、管理、删除快照文件。如果此问题仍然存在或在上述任何步骤中遇到错误,请联系 VMware 支持以获得帮助。

Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000172495
Article Type: Solution
Last Modified: 27 Sept 2023
Version:  3
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