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连接到 UP2720Q 显示器时更新固件时出现 WD19 坞站错误消息

Summary: 本文提供有关在 WD19 系列坞站固件更新期间连接到 Dell UP2720Q 显示器时显示的错误消息的信息。

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Symptoms

 

连接到戴尔 UP2720Q 显示器的戴尔坞站WD19、WD19S、WD19TB、WD19TBS、WD19DC、WD19DCS在坞站固件更新期间显示错误消息"Too many WD19s are attached"。更新失败。

 

WD19_Firmware_Update

（图 1：戴尔固件更新实用程序）


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Cause

 

戴尔 UP2720Q 显示器和Salomon USB 集线器具有相同的VID/PID。


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Resolution

 

断开 戴尔 UP2720Q 显示器 的连接以更新 WD19 坞站固件。


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Product

Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
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Article Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.