Article Number: 000217571
When booting BIOS while using a dual USB-C cable connected to the docking station, if the battery is lower than 10% the battery information shows 15W under AC adapter (Figure 1).
Figure 1: AC Adapter shows 15W
Not applicable
The following steps resolve the AC adapter error.
Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Precision 5760, Precision 5770, XPS 17 9710, XPS 17 9720, XPS 17 9730
11 Sept 2023
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Solution