How to enable Microsoft Office applications after using Dell SupportAssist OS Recovery

After using Dell's SupportAssist OS Recovery tool to restore your computer, follow the guidelines outlined in this article to ensure your Microsoft Office applications are enabled and functioning properly.

Microsoft Office applications after SupportAssist OS Recovery

After performing a restore on your computer using the Dell SupportAssist OS Recovery tool you may experience issues with Microsoft applications starting. The following WINWORD.EXE System Error may occur when you try to open an Office application (Figure 1):

Figure 1: WINWORD.EXE error when opening Office application

Solution:

To resolve this issue and prevent the error from occurring, the Microsoft Store Downloads & Updates will need to update Office. Follow either of the two options below to ensure the Office updates are performed.

Option 1: Wait for the Microsoft Store to automatically download the necessary Office updates. This should occur within 15-30 minutes after the computer is connected to the internet.

Option 2: Manually perform the update process following the steps below:

1. Open the Microsoft Store from the Start Menu.
2. Select Downloads and updates from the settings menu at the top-right of the screen (Figure 2):

   
   Figure 2: Microsoft Store settings menu

3. Then select Check for updates to begin the Office update process (Figure 3):

   
   Figure 3: Microsoft Store Check for updates

4. After the updates are completed, Office should now open and function correctly.