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Article Number: 000148973

Dell Latitude 12 5289 2 In 1 Laptop Windows 10 Driver Installation Guide

Summary: This article provides a Windows 10 Driver Installation Guide for the Dell Latitude 12 5289 2 In 1 Laptop.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Dell Latitude 5289 Windows 10 Driver Installation Guide

Overview

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device.

For Latitude 5289 systems, all the drivers installation for their devices is similar except that some system may have more devices than the other.

Note: Use this page as a reference on how Device Manager should look like before and after the drivers have been installed. Drivers can be downloaded from the www.dell.com/support/drivers.

After a fresh copy of Windows is installed, always install the Intel Chipset Driver Utility first. After that, you can install the rest of the device drivers in any sequence. You can view the screenshots of before and after the driver installation below the table.

Note: The drivers installation process for Windows 7, Windows 8.1 and Windows 10 are almost identical. (Most of the device drivers will be preinstalled during the Windows 8.1 and 10 installation process.) However, the following Dell-branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled.
Warning: Before attempting to install Windows 7 or 8, check your processor type. Systems with seventh Generation Intel® Core™ i7 Processors are not eligible for Windows 7/8/8.1 downgrades.

 

Cause

N/A

Resolution

|

Chipset Drivers

Intel Chipset Driver

The chipset driver helps the system identify the components and install necessary drivers accurately. The images below show before and after chipset driver installation.

Verify if the Chipset drivers are already installed in the system, by seeing the figure below: Install the driver update from www.dell.com/support/drivers. 

Many of the common devices are visible under Other Devices if no drivers are installed. The unknown devices disappear once you install the chipset driver. See the entries below to verify that the chipset driver is already installed in a system.

Also use System Devices to verify that the chipset driver is installed.

Before Installation After Installation
SLN306873_en_US__35289_chipset_before SLN306873_en_US__45289_chipset_after

 

Intel Management Engine Interface driver

Verify if the Intel Management Engine Interface drivers are already installed in the system, by seeing the figure below: Install the driver update from www.dell.com/support/drivers. 

Before Installation After Installation
SLN306873_en_US__57280_mei_before SLN306873_en_US__67280_mei_after

Intel Dynamic Platform and Thermal Framework Driver

Verify if the Intel Dynamic Platform and Thermal Framework Driver is already installed in the system, by seeing the figure below: Install the driver update from www.dell.com/support/drivers. 

Before Installation After Installation
SLN306873_en_US__77280_dynamic_platform_before SLN306873_en_US__87280_dynamic_platform_after

Intel Rapid Storage Technology Driver and Management Console

Verify if the Intel Rapid Storage Technology Driver and Management Console driver is already installed in the system, by seeing the figure below: Install the driver update from www.dell.com/support/drivers. 

Before Installation After Installation
SLN306873_en_US__97280_irst_before SLN306873_en_US__107280_irst_after

Intel HID Event Filter Driver

Verify if the Intel HID Event Filter Driver is already installed in the system, by seeing the figure below: Install the driver update from www.dell.com/support/drivers. 

Before Installation After Installation
SLN306873_en_US__117280_hid_before SLN306873_en_US__127280_hid_after

Realtek USB 3.0 Memory Card Reader Driver

Verify if the Realtek USB 3.0 Memory Card Reader Driver is already installed in the system, by seeing the figure below: Install the driver update from www.dell.com/support/drivers. 

Before Installation After Installation
SLN306873_en_US__135289_realtek_before SLN306873_en_US__145289_realtek_after

Video Drivers

Intel HD Graphics Driver

Verify if the Intel HD Graphics controller is already installed in the system, by seeing the figure below: Install the driver update from www.dell.com/support/drivers. 

Before Installation After Installation
SLN306873_en_US__157280_graphics_before SLN306873_en_US__167280_graphics_after

Audio Drivers

Realtek Audio Drivers

Note: Realtek audio driver must be installed for the microphone on the plugged-in headset to work properly.

By default Windows installs a generic audio driver for the Realtek chipset however do proceed with the Realtek ALC3253 HD Audio update from www.dell.com/support/drivers.

Before Installation After Installation
SLN306873_en_US__187280_audio_before SLN306873_en_US__197280_audio_after

Network Drivers

Note: The system has a choice of WLAN card and Bluetooth combo card fitted:
  • Intel Dual-band Wireless-AC 8265
  • Qualcomm QCA DW1820
Check the figures below to see which type is fitted in your system.

Intel Dual-band Wireless-AC 8265 Wireless Network Adapter Driver

Check that the Intel Dual-band Wireless-AC 8265 Drivers are installed in the system by seeing the figure below: Install the update from www.dell.com/support/drivers.

Before Installation After Installation
SLN306873_en_US__217280_wlan_8265_before SLN306873_en_US__227280_wlan_8265_after

Intel Dual-band Wireless-AC 8265 Bluetooth Driver

Check that the Intel Dual-band Wireless-AC 8265 Bluetooth Drivers are installed in the system by seeing the figure below: Install the update from www.dell.com/support/drivers.

Before Installation After Installation
SLN306873_en_US__237280_wlan_8265_bt_before SLN306873_en_US__247280_wlan_8265_bt_after

Qualcomm QCA DW1820 Wi-Fi/Bluetooth Driver

Note: The Qualcomm Driver installs both the Wi-Fi and Bluetooth drivers together.

Check that the Qualcomm QCA61x4A Drivers are installed in the system by seeing the figure below: Install the update from www.dell.com/support/drivers.

Qualcomm QCA DW1820 wireless network adapter driver:

Before Installation After Installation
SLN306873_en_US__267280_wlan_1820_before SLN306873_en_US__277280_wlan_1820_after

Qualcomm QCA DW1820 wireless network adapter Bluetooth driver:

Before Installation After Installation
SLN306873_en_US__237280_wlan_8265_bt_before SLN306873_en_US__297280_wlan_1820_bt_after

WiGig Driver

Intel Tri-Band Wireless-AC 18265 WiGig/WiFi/Bluetooth driver:

Verify if the WiGig Drivers are already installed in the system, by seeing the figure below: Install the Driver driver update from www.dell.com/support/drivers.

Before Installation After Installation
SLN306873_en_US__30steamboat_wigig_18265_before SLN306873_en_US__31steamboat_wigig_18265_after

Other Drivers

Touch Pad Driver

Check that the Touch Pad Drivers are installed in the system by seeing the figure below: Install the update from www.dell.com/support/drivers.

Before Installation After Installation
SLN306873_en_US__327280_touchpad_before SLN306873_en_US__337280_touchpad_after

IR Camera Driver

Check that the IR Camera Drivers are installed in the system by seeing the figure below: Install the update from www.dell.com/support/drivers.

Before Installation After Installation
SLN306873_en_US__347280_ir_camera_before SLN306873_en_US__357280_ir_camera_after

 

Note: There is no visible change in Device Manager after installing the driver. Right-click the IR Camera, then click the Driver tab to verify that the IR Camera drivers were installed.

Article Properties

Affected Product

Latitude 5289 2-in-1

Last Published Date

07 Jul 2023

Version

4

Article Type

Solution

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