Inspiron 27 7710, 24 5400, 24 5410, 24 5411, and 24 5415 Powers on When Moving Mouse or Pressing Keyboard Keys

USB Wake Support is enabled by default into the BIOS. USB devices that are connected to USB ports 1 and 7 (Figure 1 [English only]) trigger a wake signal when they are active.

Figure 1: Ports

When USB Wake Support is not wanted, either connect the USB device to USB port 6 (Figure 1 [English only]) or disable WAKE on USB in the computer BIOS.

Disable USB Wake Support in the BIOS through these steps:

1. Turn on the computer.
2. At the Dell logo screen, tap F2 key several times until Entering BIOS or System Setup appears.
3. In the BIOS, expand the Power Management option.
4. Select USB Wake Support and move the slider to OFF, to Disable USB Wake Support.
5. Click Apply Changes at the bottom (Figure 2 [English only]).

Figure 2: Turn off the Enable USB Wake Support.