Dell and Canonical
Dell and Canonical have reached an agreement to collaboratively support our mutual and future customers by bringing the best of breed support for both the hardware and OS. We have both seen the increasing demand for our solutions to be integrated, and we are happy to be able to work with each other to ensure compatibility and functionality with Dell PowerEdge servers running Ubuntu Server.
Dell PowerEdge and Canonical Ubuntu Server FAQ
Updated March 11, 2013
What is being announced?
- Dell and Canonical have reached a collaborative agreement that will enable Ubuntu Server on Dell PowerEdge 11th and 12th generation servers.
- Dell will provide all the necessary hardware support based on standard support SLA agreements for customers running Ubuntu Server on Dell.
- As part of Dell’s agreement with Canonical, Dell will "warm" transfer OS-related issues to Canonical through a formal process established between our two organizations. Customers must have an Ubuntu Advantage support agreement with Canonical to receive OS support.
What comes with Ubuntu Advantage (UA) support?
- Beyond professional technical support for Dell certified systems, Canonical's Ubuntu Advantage also gives enterprise customers the option to have custom package repositories, access to the support knowledge base, Landscape management, compliance reporting, and legal assurance.