Installing Windows 10 on a Dell computer with RAID controller card
The following are required to get started to install Windows 10 onto a Dell computer with a RAID controller card.
- Actual Windows 10 Install Media (Recovery Media does not work for this process)
- Pre-OS Driver
Get Windows 10 Install Media:
- Download the Microsoft Media Creation Tool from the following link: Microsoft - Create Windows 10 installation media
. Click Download Tool Now to download the Microsoft Media Creation Tool.
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- Run the tool (if saving, do not save it to the USB you are formatting).
- Click Accept.
- Select the option Create installation media (USB flash drive, DVD, or ISO file) for another PC.
- Ensure that Language, Edition, & Architecture match with what was sold on the computer.
- Select USB Flash Drive.
- Select the drive.
- The media should then download and start burning automatically.
- Ensure that the Finish button is clicked at the end.
- Safely eject the USB.
Get Pre-OS RAID Controller driver:
- Go to Dell Drivers & Downloads for your Dell computer.
- Set the Category dropdown box to sort by Storage (sometimes the driver is in Storage Controller, as well).
- Download the driver that ties in with the controller in Service Tag Lookup.
- Download the driver, choose to Run the driver, select the Extract option, and extract it to a blank USB.
Note: This CANNOT be the same USB where the Windows media was installed in the previous section.
How to perform a clean installation of Windows 10:
Once you have the Windows media and controller driver downloaded to the separate USB drives, follow the steps below to install Windows 10:
- Insert the Windows 10 Boot USB.
- Power up the computer while tapping F12 on the keyboard.
- Select the USB UEFI option.
- Ensure that Language, Time/Currency, & Keyboard Input are all correct for your region.
- Click Install Now.
- Select I don’t have a product key (this is loaded in later).
- Select Custom: Install Windows only (advanced).
- Insert the Pre-OS Controller Driver USB made from the steps in the previous section.
- Select Load Driver and select the driver once prompted.
- Select the partitions one at a time and select the Delete option.
Note: If there are multiple drives in the computer, ensure that only the OS drive is cleared (typically Drive 0).
- Once the Drive shows only Unallocated Space, select Next and let the installation begin.