This video provides a step-by-step guide to troubleshoot and resolve common keyboard issues in Windows. Learn
how to test your keyboard outside the operating system, run diagnostics, use the virtual keyboard, and update the BIOS. Follow these instructions to ensure your keyboard functions correctly and know when to contact Dell Tech Support for further assistance.
For more information, please look at this Article: Keyboard...
To perform a full system scan on your computer, tap the F12 key at startup and navigate to Diagnostics using t
he arrow keys. Press Enter to begin the scan, and use the touchpad to check if the pointer moves erratically. To exit out of default tests, press the Escape key.
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