This is part 2 of 3. This video gives a basic tour of how to navigate the support video center using browse and search, such as how to search for videos specific to only your selected product. Additional videos in the series include Part 1- Basic Video Player usage and Part 3 - Advanced playlist usage (how to create, save, and send playlists to others). With Closed Captioning.
You can browse thru site categories to locate specific support videos you are looking for. The plus and minus sections can be expanded or closed to show or hide additional subcategories.
Browsing a topic will bring up a list of videos in that category. To play a video, simply select the video image. Search is a powerful feature of the site.
It will let you find videos with specific terms in their titles. In this demo we will search for videos with the term Tag in them. You can limit search by many options, one being by product.
Other options on the drop-down list include Sales and Services. These will limit search results to only these types of videos, which are not displayed from the main browse for support section of the page.
Click the drop-down box beside the search bar and choose My Product from the list. This is the product selector page that you can use to select your product.
You can change your product by clicking on the model name. Leaving the search bar empty after selecting a product, will display all videos related to your product model when you click Go.
