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XtremIO Technician Advisor - bypass a step
Hi Everyone!
Does anybody know how to bypass a step in Technician Advisor? I'm trying to replace 2 BBUs but the procedure says to replace the other BBU first. It does this on both procedures.
Any help is much appreciated. Thank you.
![](https://www.dell.com/community/assets/community/687062f5-603c-4f5f-ab9d-31aa7cacb376/viber_image_20231013_000534926-1d337204-10dc-4cdc-b3d1-f99057628f92-1139761518.jpg)
DELL-Josh Cr
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October 16th, 2023 13:26
Hi,
Thanks for your question.
You will need to contact phone support, they have some non public methods of bypassing the check.
Let us know if you have any additional questions.
Forlorn_Worker
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October 17th, 2023 00:47
Hi @DELL-Josh Cr,
Thank you for your response, I will try to contact the phone support about this.