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July 19th, 2024 19:45

XPS 15 9510 freezing again - BIOS 1.29

I thought I had left the freezing issues behind a few months ago, but it looks like a BIOS update a couple of weeks ago (1.29.0) has brought it back again.

I have disabled c-states.  Not sure what else I can do though.

It's driving me insane, and am absolutely fed up with this laptop.  So many issues.

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17K Posts

July 25th, 2024 09:52

Have you ran the diagnostics on the system?  If not, run them to see if any issues are reported.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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