Unsolved
1 Rookie
•
1 Message
0
51
XPS 13 Plus (9320) Bluetooth issues
I am constantly having bluetooth issues with my laptop. wireless headphones keep dropping off now mouse has dropped off and instead of spending time on work, i am trying to troubleshoot this issue.
Dell online diagnostics passed all the tests but bluetooth is still not working.
DELL-Jesse L
Moderator
Moderator
•
17K Posts
0
July 25th, 2024 09:54
Have you updated the bluetooth drivers as well as the bios? If not, please do so.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.