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White led blinking
My new XPS13 7390 behaves a little strangely - the status led in the front of the laptop randomly blinks white light, in no apparent pattern. I read that if there are also orange blinks, it can indicate a hardware problem. But I only have white blinks. What does this mean? Is there some way to stop it from happening? I find it extremely distracting.
Mary G
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June 15th, 2020 08:00
Check your manual https://topics-cdn.dell.com/pdf/xps-13-7390-laptop_setup-guide_en-us.pdf
Lights status is in the Service Manual- https://topics-cdn.dell.com/pdf/xps-13-7390-laptop_service-manual_en-us.pdf
Paul_Ch
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June 15th, 2020 10:00
@Mary G , thank you for your reply. I have read the manual before and all the blinks it describes include an amber light blinking. As I have mentioned in my initial post, I do not see any amber lights. This is a 60 second sample of the blinks:
Paul_Ch
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June 18th, 2020 13:00
jdesilva2
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July 19th, 2020 19:00
Same thing is happening with my New XPS 13 9300. I shut down the laptop and I get the same random blinking white light, while the laptop is suposed to be shut down.
DELL-Jesse L
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July 20th, 2020 06:00
jdesilva2
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July 20th, 2020 08:00
Jesse,
That was my thinking too but it happens when I click, start and select shut down. Sounds like my computer is not actually shutting down when I tell it to. Is there a way to confirm/fix that?
Jason
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July 20th, 2020 08:00
Another thing I just noticed is that my computer will not power on unless that light is on. If I press the power button while the light is off nothing happens, but is I press the power button during the 3 seconds the light is on the computer powers on.
jdesilva2
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July 20th, 2020 08:00
Hi Jesse,
It is the same light as seen in the video posted above. It's the power/status indicator light. When I shut down the laptop the power/status indicator light blinks white. The manual only talks about errors when it's blinking white/amber but there is no amber. It is a slow blink, the light stays on for about 3 seconds then is off for about 20 seconds or so then is on for 3 seconds. It stays like that the entire time the laptop is shut down.
Jason
DELL-Jesse L
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July 20th, 2020 08:00
jdesilva2,
It sounds like the system is in sleep/hibernate mode.Can you verify that the system is shutdown?
DELL-Cares
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July 20th, 2020 09:00
Change the power plan
To change the power plan in Windows 10, perform these actions:
The Power Options window appears.
demsellem
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May 27th, 2021 03:00
Hi all
Same issue on my XPS9950 White led on for about 17-20s then off 1 seconds then again blinking 20s-1s
Do someone succeed fixing this issue or find some information about white blinking led?
Thanks in advance