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NJ

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July 8th, 2024 23:51

replaced XPS 15 9550 battery and power supply won't power up light is on but no boot up

replaced XPS 15 9550 battery and power supply won't boot up light is on

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5.7K Posts

July 9th, 2024 04:09

Test with a different known good power adapter.

AC adapter from Dell https://www.dell.com/en-us/shop/dell-130w-45mm-ac-adapter/apd/332-1829/pc-accessories

AC adapter from third party seller with genuine OEM parts  https://www.parts-people.com/index.php?action=item&id=16311

 

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