Unsolved
1 Rookie
•
5 Posts
0
19
My XPS 16 lost Smart Charging
XPS 16 9640
I had set up charging to start at 50% and end at 80%. Worked fine for a month or so and then started over-charging. I tried turning on/off and tweaking the numbers--no help. Thanks
DELL-Jesse L
Moderator
Moderator
•
17K Posts
0
June 26th, 2024 06:40
What percentage does it charged to?
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.