XPS 8960, not recognizing Kensington Expert Mouse trackball on startup

I just purchased an XPS 8960 that refuses to recognize a wired (USB) Kensington Expert Mouse trackball during startup. If the machine is on and I unplug and replug the trackball, it recognizes it and loads the correct Kensington drivers.

If I shut down and power on again, the trackball is no longer recognized. Windows seems to be attempting to load Microsoft drivers. I've tried every USB A port on the machine and gotten the same results.

This is what Device Manager says after the failure:

Unknown USB Device (Device Descriptor Request Failed)

Device Status: Windows has stopped this device because it reported problems. (Code 43) A request for the USB device descriptor failed.

Device Manager Events

Device configured (usb.inf)
Device USB\VID_0000&PID_0002\5&224c6610&0&4 was configured.
Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.22621.3155
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\ROOT_HUB30\4&1fede82&0&0

---------------------------------------------------

Device not started
Device USB\VID_0000&PID_0002\5&224c6610&0&4 had a problem starting.
Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

I tried using Dell support and all they wanted to do is to get rid of me by claiming this isn't their problem. I would argue that it is, at least partially their problem because this trackball works fine with other computers - just not my new Dell.

Any ideas?