Unsolved
1 Rookie
•
4 Posts
0
59
XPS 8940, 1TB M.2 PCIe SSD, not showing in Windows 11
I installed a 1TB M.2 PCIe SSD. I ran system diagnostics and it recognizes the drive. How do I get Windows to recognize this drive? Some of the directions talk about entering "Intel Rapid Storage Technology" into the task bar search. It sounds like an app is supported come up, that you click enable. I only get the results of search screen, no app.
ispalten
4 Operator
4 Operator
•
1.8K Posts
1
May 23rd, 2024 21:35
Does it have a PARTITION on it?
Is it FORMATTED?
Chino de Oro
5 Practitioner
5 Practitioner
•
5.6K Posts
0
May 23rd, 2024 21:36
For storage, go to Disk Management and check to see if the new SSD drive is shown as unallocated space. Right click on the new SSD and select first option in the wizard to add the new drive as simple storage.
For operating system, download and extract this Intel RST driver onto a USB drive and use it to load driver during Windows installation. That will allow a storage connected to RAID controller be visible to Windows installation.
For setting up in Windows environment as accelerator cache or to create RAID volume, download and install this Intel RST driver. Launch the app to see all drives status and options.
RoHe
10 Elder
10 Elder
•
44K Posts
0
May 24th, 2024 00:15
dpeters7401
1 Rookie
1 Rookie
•
4 Posts
0
May 24th, 2024 17:01
@ispalten Thanks, that worked. You are supposed to be able access the bios setup screen by pressing F2, when Dell splash screen is on. I have tried pressing F2, holding F2 and pressing F2 repeatedly, but I can't get the bios setup screen to come up. What am I doing wrong? Dell XPS 8940 running Windows 11.
(edited)
RoHe
10 Elder
10 Elder
•
44K Posts
0
May 24th, 2024 18:33
@dpeters7401 - How is monitor connected to the PC, via an add-in video card or onboard Intel Graphics port? Try using an onboard Intel graphics port, if not currently used.
Try a wired keyboard if you're using a wireless one now.
ispalten
4 Operator
4 Operator
•
1.8K Posts
0
May 24th, 2024 19:17
@dpeters7401
Just to avoid confusion, IS the SSD M.2 problem resolved?
Now you have a 'new' problem? If so, a new Subject thread might have been better, as if this is a new problem it will not be seen by others more than likely.
You said in the original post your ran the system diagnostics.... was this from the F12 screen or using Support Assist?
If you can/could get to the F12 screen on boot, I don't see how you can't get to the F2 BIOS screen?
So, what is your MOUSE and how is it connected? USB, to what connector? It could make a difference.
If you have a 3rd party mouse, use the one that came with the 8940 and see if that works.
You have 2 alternate ways to get to the BIOS as well:
Via Windows 11 (https://www.dell.com/support/kbdoc/en-us/000126121/access-uefi-bios-system-setup-from-windows-on-your-dell-system)
See this page, https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/fix-common-issues/bios-uefi, and in it, how to get there from the F12 page.