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February 11th, 2024 18:53

XPS 8910, what blank disk should I buy?

XPS 8910

XPS 8910

I have an XPS 8910 running Windows 10, Version 22H2. My desktop has the optional DVD/CD-ROM drive, that is what is showing up in the Device Manager.

After hunting on the Dell site I was able to pull up the system configuration, as shown below.

429-ABBB : BDRE Drive (Reads and Writes t o Blu-Ray disks)

Part Number Description Quantity
PVM4X Blu-Ray Rewritable,6X,Serial Ata,9.5T,BU40N,Hitachi Lg Data Storage 1

Somewhere, I do not recall exactly where, I found this bit of information for my drive DVD+/-RW

I have two very old spindles of discs, one labeled DVD+R and the other DVD-R. Putting them into the drive I received the same message with both:

Windows can't read the disc in Drive F

Make sure the disc uses a format that Windows recognizes. If the disc is unformatted, you need to format it before using it.

Any help would be greatly appreciated. I am trying to create a secondary copy of backups for my critical documents.

Hal

3 Apprentice

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554 Posts

February 14th, 2024 19:29

@Moodyfan​ I know that I had a problem with my Inspiron and CD burning within Windows a few years ago, but it was for a completely different but somewhat similar issue. Not sure if this will help, but you can try my solution here.

5 Practitioner

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5.6K Posts

February 11th, 2024 23:04

That is a common message when Windows tried to read an unformatted media (blank disc).  Similar as a hard drive, the media has to contain partition to be displayed in File Explorer or to be playback with media player.

A blank disc, however, should be recognized in burning software such as Nero or Power2Go.

Compatible blank disc for BU40N are:  DVD+R, RW DVD-R, and RW DVD-RAM

4 Operator

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3.2K Posts

February 11th, 2024 23:05

@Moodyfan The error message indicates the disc is unformatted. Did you try writing (burning) data to the disc?

Your research on the Dell site indicates a Blu-Ray drive, but the specs for the XPS 8910 only indicate a Slimline DVD+/-RW optical drive.

3 Apprentice

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554 Posts

February 12th, 2024 00:20

If you're using Windows Explorer to write files onto a disc, clicking on the drive with a blank disc inserted should bring up a dialog box asking what you want to do with the disc. If it doesn't, there is either a problem with the drive or your Windows configuration.

If you are backing up documents, you're probably better off using a USB flash drive, or an external hard drive/SSD for larger & faster backups. CDs and DVDs are more for archiving data that you're never going to modify in the foreseeable future.

4 Posts

February 12th, 2024 19:28

@Vic384​ I tried to drag a file to the disc but I got the same error message. And yes, what I found on the Dell site showing the system configuration is obviously wrong. I did see Slimline DVD+/-RW optical drive somewhere, but not sure where I saw it.

4 Posts

February 12th, 2024 19:33

@Kflash08​ I did not get a dialog box, all I got was the Windows message. Is there an easy way to tell if the problem is with my Windows configuration or the actual drive itself?

Regarding the backups, I have the desktop backed up to an external drive. I was looking to backup certain critical documents to place in our safe - our wills, tax returns, etc.

4 Posts

February 16th, 2024 18:46

@Kflash08​ Thank you, thank you, thank you!

I am copying data to a DVD as I type this. I also was able to play CD's and DVD's I own. It was the blank copies that I was unable to do anything with.

You are a rookie? I would give you a 10! Thanks again.

(edited)

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