Unsolved
This post is more than 5 years old
1 Message
0
17072
Xenith Pro Not Initialising WebCam Audio
Xenith Pro Not Initialising WebCam Audio
Currently testing different Webcams with the Xenith Pro. Unfortunately when the device is attached to the Wyse client the following Message appears under System Information on the client:
USB AUDIO: Device failed to initialize
The webcam initializes fine but the audio doesnt even using supported webcams like Logitech Webcam 9000.
Has anyone come across this problem or even better know a fix? Thanks
hangulo1
167 Posts
0
June 9th, 2015 03:00
Xenith 1.7 (currently in beta) addresses this limitation. Please check with your Wyse rep for access to beta or if you wait a few weeks it should be available
Colind-2015
1 Message
0
June 9th, 2015 03:00
I have just recived a trial of the Xenith and it has 1.7 beta installed and does the same thing with the same Camera as the poster
hangulo1
167 Posts
0
June 9th, 2015 04:00
Colind- Are you also using the Logitech 9000? Have you tried to use USB redirection instead? You can do so by going into the global connection settings and selecting the option to make sure that video devices are redirected with USB redirection. In any case, I recommend sending a note to whomever you got the trial of 1.7 from so that it can be investigated further through our support process.