Horizon disconnect during Wyse Easy Setup use

Hi,

we have 40 Wyse 5070 with Windows 10 Enterprise LTSC devices configured with VMware Horizon 7.12 VDI, Wyse Management Suite and Wyse Easy Setup with WES Policy (Kiosk mode enabled with Easy Setup Desktop, one Application: Horizon View and autolaunch enabled).

When user logon everyting works fine – Easy Setup launch Easy Setup Desktop, opens application and login to VDI. When user leaves computer for a while Horizon disconnects with message: “the connection to the remote computer ended”. When we put Wyse device to Unmanaged group in Wyse Management Suite, removed WES Policy and back to Windows Desktop problem with disconnect doesn’t exist – user can manually launch Horizon and click on VDI and work hours without disconnection.

We have:

Wyse agent: 14.4.6.5

VMware horizon client: 5.4.0.10892

Wyse Easy Setup: 2.0

Could You help me to resolve our problem?

Thank You.