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Xps 13 9305 , windows 11 pro activation problems
I purchased a Dell XPS 13 9305 laptop in November 2023 on Ebay.
Since then the laptop has been working perfectly without any issues ,recently about a month ago it started coming up with “Your Windows Licence Will Expire Soon” notice on screen whenever I reboot/open into Windows, i have gone into the settings screen and it says that the “Activation state is active” Does that not mean it is already activated so it shouldn’t expire?
I have reach out to the seller and he says that “ he is completely baffled by that, he fully paid for windows 10 pro which was installed to the machine then updated to windows 11 pro via microsoft website which is just an update so does not changed product key info, it is still the same running on his own system with no issues so not really sure what has happened there”.
Questions:
1. What do i do next?
2. Can i downgrade to the original windows 10 pro that came with this machine?
I read somewhere that the “windows product key” “might” be on the ssd? , if that is the case i am suspecting someone had changed the original ssd so there is no “key” with the current windows?
3. I want to upgrade from my current 512gb ssd to 1tb ssd , will a new windows install on a new ssd sort out the activation issue?
If there is someone that can help , Thank you in advance.
Since then the laptop has been working perfectly without any issues ,recently about a month ago it started coming up with “Your Windows Licence Will Expire Soon” notice on screen whenever I reboot/open into Windows, i have gone into the settings screen and it says that the “Activation state is active” Does that not mean it is already activated so it shouldn’t expire?
I have reach out to the seller and he says that “ he is completely baffled by that, he fully paid for windows 10 pro which was installed to the machine then updated to windows 11 pro via microsoft website which is just an update so does not changed product key info, it is still the same running on his own system with no issues so not really sure what has happened there”.
Questions:
1. What do i do next?
2. Can i downgrade to the original windows 10 pro that came with this machine?
I read somewhere that the “windows product key” “might” be on the ssd? , if that is the case i am suspecting someone had changed the original ssd so there is no “key” with the current windows?
3. I want to upgrade from my current 512gb ssd to 1tb ssd , will a new windows install on a new ssd sort out the activation issue?
If there is someone that can help , Thank you in advance.