InstallShield iKernel installation issue

Try these 2 links below:

http://consumer.installshield.com/kb.asp?id=Q110719

http://consumer.installshield.com/kb.asp?id=Q108190

Based on your troubleshooting I see you've tried the article posted on the InstallShield web site. Hopefully some steps above will help, (DCom, permissions, etc).

Try their error glossary too -> http://consumer.installshield.com/common.asp?source=all

More important is why are you installing chipset drivers? Chipset drivers need to be installed before all other drivers after reinstalling Windows. You don't normally update these drivers. That file listed on the Dell site is 4 years old and is an update for new chipsets, which you don't have. Explain why you think you need this and what your problem is. Your operating system forum would be a good place to post your problem.

I am trying to reintsall/update the chipset drivers because Windows XP Professional (with SP2) is informing that my USB devices are not operating at a hi-speed as they are supposed to. I know my computer has 2.0 ports and that every single one of my devices is 2.0 compliant. After trying a number of fixes including uninstalling and reinstalling the USB controllers in the Device Manager nothing has changed. So I have reached the point where updating the chipset drivers may just help do the trick. I have had to reinstall Windows before but the chipset drivers I used where those given in the Dell Resource CD so I figure what was on Dell's website must be newer and could help fix my problem.

The devices I am using are an iPod and a Netgear Wireless Internet adapter, both of which are hi-speed capable. I am currently not using any USB both devices are connected direcly to the back of the computer.

Do you have XP SP2?

Good idea, SP2 does update the USB drivers.

Yes, I have Windows XP with SP2 and I have also tried reinstalling and updating the USB controllers in the device manager.