Unsolved
1 Message
0
740
VxRail VMWare license at EOSS
One of our customers recently received this EOSS notice for their VxRail:
Re: End of Standard Support (EOSS) of VxRail 460 and 470 platforms (E460, E460F, P470, P470F, S470, V470, and V470F)
In line with this evolution, Dell has decided to discontinue support of VxRail 460 and 470 platforms, effective May 31, 2023 so that Dell may concentrate its efforts on current technology.
TIMEFRAMES AND CONTRACT RELATED NOTICES
The following timeline details the End of Standard Support (EOSS) plan for VxRail 460 and 470 platforms and provides you with formal notice that:
If you have a current maintenance contract for VxRail 460 and 470 platforms that expires on or before May 31, 2023, this letter serves as notification that Dell will not renew or extend your current support contract beyond May 31, 2023.
If you have a current maintenance contract for VxRail 460 and 470 platforms that expires after May 31, 2023 this letter serves as notification that Dell is terminating your maintenance contract, effective May 31, 2023.
My question is, since the VMWare SW is bundled with the VxRail, what is the status of the VMWare license when SW support can no longer be acquired after May 31, 2023? The licenses say they never expire. Is VMWare support available for them?
As an FYI, extended support is available for the HW, but not the SW.
DELL-Josh Cr
Moderator
Moderator
•
8.6K Posts
0
November 1st, 2022 07:00
Hi,
Thanks for your question. I don’t see any additional information on what it will be exactly. Sales should have more information.
QueBall
1 Rookie
1 Rookie
•
21 Posts
0
November 9th, 2022 14:00
You could buy VMWare upgrades and software maintenance to keep the ability to download new versions.
https://www.vmware.com/ca/support/contacts/contract_renewal.html
I would expect for the cluster, you would likely be better off migrating workloads to a supported platform and then reformatting it without the vxrail software appliance components to run it as a standard VMware deployment at that point. So you would just follow regular off the shelf VMWare deployment standards from there.
You can self support the underlying hardware. Get spare parts on used/secondary market etc. Usually a good use case for a testing environment, backups, etc.