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February 8th, 2019 20:00

VXrail installation Failed at Step 14

I am trying to configure a 3 node VxRail V570F. During the installation i am failing at Step14 - "Performing vCenter Server Platform Services Controller first boot configuration...".

I am running version vxrail version 4.5.101. Below is the extracts from the VxRail Logs.  

 

at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:193) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.xml.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:139) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.xml.ws.client.sei.StubHandler.readResponse(StubHandler.java:253) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.xml.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:203) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.xml.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:290) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:119) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:92) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.xml.ws.client.sei.SEIStub.invoke(SEIStub.java:161) ~[jaxws-rt-2.2.10.jar:2.2.10]
at com.sun.proxy.$Proxy556.initiateFileTransferFromGuest(Unknown Source) ~[na:na]
at com.vce.commons.core.services.guestoperations.GuestOperationsFileManagerService$2$1.execute(GuestOperationsFileManagerService.java:96) ~[commons-4.5.101.jar:na]
at com.vce.commons.core.services.guestoperations.GuestOperationsFileManagerService$2$1.execute(GuestOperationsFileManagerService.java:87) ~[commons-4.5.101.jar:na]
at com.vce.commons.core.services.guestoperations.GuestOperationsUtil.performGuestOperation(GuestOperationsUtil.java:169) ~[commons-4.5.101.jar:na]
at com.vce.commons.core.services.guestoperations.GuestOperationsFileManagerService$2.call(GuestOperationsFileManagerService.java:86) ~[commons-4.5.101.jar:na]
at com.vce.commons.core.services.guestoperations.GuestOperationsFileManagerService$2.call(GuestOperationsFileManagerService.java:83) ~[commons-4.5.101.jar:na]
at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[na:1.8.0_141]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[na:1.8.0_141]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[na:1.8.0_141]
... 1 common frames omitted
[MARVIN] 2019-02-09T02:56:47:911Z WARN c.v.c.c.r.RuntimePropertiesRepositoryImpl:95 - Property data.vcenter.vmUuid not found
[MARVIN] 2019-02-09T02:56:47:912Z WARN c.v.c.c.r.RuntimePropertiesRepositoryImpl:95 - Property data.vcenter.address not found
[MARVIN] 2019-02-09T02:56:47:912Z WARN c.v.c.c.r.RuntimePropertiesRepositoryImpl:95 - Property data.vcenter.pscHost not found
[MARVIN] 2019-02-09T02:56:53:293Z INFO c.v.m.c.s.c.a.s.i.AbstractFirstBootCloudVMAction:482 - Checking first boot status...
[MARVIN] 2019-02-09T02:56:53:313Z INFO c.v.c.c.s.g.GuestOperationsFileManagerService:94 - Trying to retrieve download URL for filepath /var/log/firstboot/rpmInstall.json
[MARVIN] 2019-02-09T02:56:54:854Z ERROR c.v.c.c.s.g.GuestOperationsUtil:173 - Something went wrong while running GET_DOWNLOADFILE_URL
com.sun.xml.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: Failed to authenticate with the guest operating system using the supplied credentials. Please see the server log to find more detail regarding exact cause of the failure.

 

How could i resolve this error

 

29 Posts

February 16th, 2019 08:00

This seems to be a known issue. https://emcservice.force.com/CustomersPartners/kA2f1000000K8PmCAK I did an RASR upgrade then RASR reset to fix it.
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