This post is more than 5 years old
1 Rookie
•
104 Posts
0
12280
VxRail Appliance Software Upgrade Procedure
Hi everyone, I have one question about the software upgrade on VxRail Appliance, I know that we need to download software package which includes the following components: VxRail Manager, VMware vCenter Server Appliance, VxRail Manager VIB and VMware ESXi. We just upload this software package into VxRail Manager and perform the software upgrade by VxRail Manager. It starts the pre-check first before software upgrade. Based on my knowledge about VxRail Appliance, the upgrade flow is VxRail Manager -> VMware vCenter Server Appliance -> VMware ESXi -> VxRail Manager VIB. As we’ve neither control nor knowledge on the whole upgrade process, how to handle any instance should something goes wrong in this upgrade program? Please advise.
Victor Wu, Chief Enterprise Architect
emc_troy
142 Posts
0
March 23rd, 2017 05:00
Hi Victor,
You can see what is going on looking this log during the upgrade: /var/log/mystic/lcm.log
I usually see upgrade fails at very beginning with the message like: the upgrade was interrupted and it points to KB 000488889. After "retry" it works fine.
Another situation is when the upgrade hangs trying to move VM in order to put the ESXi in maintenance mode.
Victor Wu
1 Rookie
1 Rookie
•
104 Posts
0
March 24th, 2017 23:00
Noted. Thank you for your information.
Sooraj_kushwaha
7 Posts
0
May 25th, 2021 19:00
May I know how do you download all software, and from where?
DELL-Sam L
Moderator
Moderator
•
7K Posts
0
May 26th, 2021 08:00
Hello Sooraj_kushwaha,
Here are a couple of links that maybe of assistance. https://dell.to/3fody6p
https://dell.to/2QXGEAe
Sooraj_kushwaha
7 Posts
0
May 26th, 2021 22:00
Hello Dell- Sam L,
Thanks for sharing the article that was very helpful. Could you please help to understand vCenter with external PSC upgrade is not supported by VxRail team? I am referring below statement
–-------------------------
If you are deploying the VxRail system using an External vCenter, it may be required that you have to update the vCenter prior to the VxRail upgrade (please note, External vCenter upgrades are not supported by Dell EMC and must be done by the customer OR VMware ).
DELL-Sam L
Moderator
Moderator
•
7K Posts
0
May 27th, 2021 08:00
Hello Sooraj_kushwaha,
What that is referring to is that your Vcenter that is used by your VxRail system is supported& will be upgraded by Dell. However, if you are running an external vcenter, then you as the customer are the one that is responsible for doing all upgrades and making sure that it is running a compatible version with your VxrRail system.
Sooraj_kushwaha
7 Posts
0
May 28th, 2021 04:00
Hello Dell-Sam L,
Sounds good. Thanks for your help in clearing doubt.