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May 26th, 2022 04:00

SRS Connectivity unavailable primary and backup gateways failed

This is a VCF on VxRail environment. Version 4.0

The VC UI the alarm is showing the message. This was reset to green and came back after few mins. After running the PRE-CHECK from SDDC Manager UI we have Yellow alert and when went to the VC the alarm reads as mentioned above.

I would like to know if this article is applicable or any other thing to check like DNS set up of the SRS VM etc:

https://www.dell.com/support/kbdoc/en-us/000056277/vxrail-internal-srs-vm-is-deployed-with-incorrect-dns-setting-joined-with-comma

Any suggestion is welcome. 

Thanks.

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May 26th, 2022 11:00

Hello Adeshina_Animashaun,

That kb maybe applicable.  Were you getting any specific error code? This kb may also be one that you can try as well.

https://dell.to/38ppDro

May 27th, 2022 02:00

Thanks for the contribution. I will try that out and provide a feedback. 

Much appreciated. 

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